Productivity
The process behind the success
There is always a well defined process behind every success.
Taking a leaf out of IITs process of connecting with alumni, here’s what my Alma Mater NIT Kurukshetra has done.
Let’s find out..
Leadership
Giving back
Have you come across people who have a bigger purpose in life?
Sanjiv is one of them.
He is helping millions of people lead a more emotionally stable life.
He has invested almost all his life’s savings to buy a big piece of land to build an old age home and a mandir with a meditation hall.
Growth
A privileged life
Are you just another common person?
I came across a real story of grit, determination and hard work which made me realise the privileges I continue to enjoy as compared to a majority of the population.
You and me are very very privileged.
Leadership
Customer Delight
In the hospitality industry how does the hotel ensure repeat business?
Is it only on the basis of having a beautiful hotel, and great food?
One needs to generate customer delight.
It’s about offering “wow” moments to the customers!
Communication
Storytelling
Since times immemorial, we have been learning through stories.
In the modern context, it is important to blend the art of storytelling with technology to appeal to a wider audience.
Communication
Customer service orientation
It’s so very important to keep investing in trainings to reinforce the concept of customer service and customer centricity.
It ain’t expensive – the LTV (lifetime value) of one lost customer may be a few lakh rupees.
Leadership
Leadership is about making others better
How often do you get a feedback?
Let me share my part of the story.
It’s very rare.
Leadership is about helping other people grow in their life. Let me share a recent incidence!
Growth
600 seconds
A good public speaker should be able to convey his/ her thoughts in the allotted time – it could be as much as a few hours to as less as ten minutes!
Growth
beyond the T-shirt
Can buying a T-shirt be a dream and a goal for someone earning an 8 figure income in India?
Leadership
the Youngistan generation
One thing I like about the milennials is they not being interested in conforming to the majority.
They live their passion!
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