A master storyteller
Amish Tripathi is an icon.
He’s a former banker and an award winning author.
He draws his inspiration from the ancient Indian civilisation and literature.
Amish Tripathi is an icon.
He’s a former banker and an award winning author.
He draws his inspiration from the ancient Indian civilisation and literature.
Since times immemorial, we have been learning through stories.
In the modern context, it is important to blend the art of storytelling with technology to appeal to a wider audience.
It’s so very important to keep investing in trainings to reinforce the concept of customer service and customer centricity.
It ain’t expensive – the LTV (lifetime value) of one lost customer may be a few lakh rupees.
We live in an era of microwave generation and instant gratification. We look for optimisation and efficiency in everything we do.
But, there’s no shortcut to building relationships.
One ought to spend time.
Quality, undistracted time.
Where do you see yourself in 5 years?
I had answers ready to all such questions when I used to appear for my interviews.